Questions on iNew I4000 Full HD Quad Core MTK 6589 Smart Phone 3G GPS Bluetooth WIFI White

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  • From spoin at 9/10/15 9:37 PM
    • Hello. Where I can find the latest firmware for 2/32Gb mt6589t version?
    • iNew Mobile:
      Thank you for your mail.
      We will release the latest firmware on our website when we get it .
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  • From José Carlos T Jr at 9/7/15 3:43 PM
    • Why inew i4000 has only 1 Gb for install apps and almost 27 Gb for images and sounds? In my case the model has 32 Gb but i cant use it?
    • iNew Mobile:
      Thank you for your mail.
      In this case, we suggest you check on your phone whether you install all your apps in RAM instead of ROM Storage.
      If so, try to do the following step:Setting=>>APP ==>> Remove APP from RAM to ROM.
      When you download app next time, you should download them to ROM which has 32GB
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  • From Sylvia at 7/1/15 5:44 AM
    • Hello. I have the inew i4000s. My internet connection (with sim) is not working properly. Very often I have no connection. What can I do?
      How can I do a hard reset? Will that help?

      Best Sylvia
    • iNew Mobile
      Thank you for your mail.
      Please choose Settings ==>Networks ==> Access Point Names ==> at the top right of the menu button ==> Reset to default settings, after setup is complete, restart it to access the Internet. If you reset the parameters still can not access the Internet, you can try to create a new APN.
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  • From Jose Carlos at 5/20/15 7:18 PM
    • I dropt my Inew I4000 and now there is a large crack in my screen but it still works, so my question is; is it possible to buy a new screen somewhere?
    • iNew Mobile:
      Thank you for your mail.
      We sincerely regret to tell you that we don't provide the parts sell at present.
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  • From massimiliano at 5/7/15 9:26 AM
    • hi
      I broke my screen, just the glass, I have not broken lcd, who do I send it for repair?
      I live in Italy in Milan.
      thanks
    • iNew Mobile:
      Thank you for your mail.
      Can you tell us your order number? We will check it for you soon.
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  • From Helio at 1/14/15 12:23 AM
    • Hola! Compré mi inew i4000 en un distribuidor chino y se me ha caído al suelo. La pantalla está rota y no funciona. No sé si la cámara estará también afectada. ¿Dónde puedo repararlo? ¿Qué nivel de coste puede suponer? ¿Me compensa más comprar uno nuevo?
      Mil gracias
    • iNew Mobile:
      Thank you for your mail.
      Can you tell us your order number?We will check it for you soon.
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  • From Ben at 12/21/14 10:24 AM
    • I purchased this mobile about a year ago. The big battery fell appart after 2 months. Mobile crashed almost every day. After half a year GPS and camera didn't work anymore. After 9 month wifi didn't work anymore and most apps didn't start anymore. Reset to factory settings resulted in a mobile that starts up, but then nothing works anymore. I can't even make a phonecall. Trying to find the firmware, which should be on the website: NOT!!! This is the worst phone I ever had. A total dissaster I would not recomend to nobody.
    • iNew Mobile:
      Thank you for your mail.
      Can you tell us your order number?We will check it for you soon.
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  • From nicoletta at 12/18/14 10:34 PM
    • Hallo. I have broken the display of my inew4000. Where clan i find it ?how much cost it? Thanh you
    • iNew Mobile:
      Thank you for your mail.
      Can you tell us your order number?We will contact you soon.
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  • From nicoletta at 12/18/14 1:34 PM
    • Hallo. I have broken the display of my inew4000. Where clan i find it ?how much cost it? Thanh you
    • iNew Mobile:
      Thank you for your mail.
      Can you tell us your order number?We will contact you soon.
    • Do you find this question helpful?  Yes   No
  • From nicoletta at 12/18/14 1:03 PM
    • I have broken the display of my inew4000. Iwould like To know if it is possibile change it and where i can find the display and how much cost it. Thank you









    • iNew Mobile:
      Thank you for your mail.
      Can you tell us your order number?We will check it for you soon.
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