iNew I3000 MTK6589 Quad Core Smart Phone 3G Bluetooth WIFI White

Questions on iNew I3000 MTK6589 Quad Core Smart Phone 3G Bluetooth WIFI White

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• From ilias flabouris at 3/6/15 11:39 AM
  • Dear sirs i have buy same mobile but with diferent name , is possible to give me the stock rom to put at my phone because i cant install the google play store .
    
    Thank you
    Ilias Flabouris
  • iNew Mobile:
    Thank you for your mail.
    Could you tell us your order number first? We will check and upload it on our website soon.
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• From Jeezy at 2/12/15 9:15 AM
  • Hi,
    
    My inew i3000 is fallen on the floor and now the screen glass is broken. I don't know what to do.
    Can you help me please?
    Thank you
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?We will check it for you soon.
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• From lekkas george at 12/25/14 12:02 PM
  • Hello I bought a inew i3000 you have written more than twice that has broken the screen and I am looking. Your answer is always, that will find in your page. A year has passed and your page does not exist PARTS and screen. Please can I have a serious answer YES or NO
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will contact your soon.
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• From George Kalemis at 12/7/14 8:35 AM
  • GPS is not working. Please send me new ROM. ROM that I have is 06v20_v89_cxq1_hd_ui_20131017
  • iNew Mobile:
    Thank you for your mail.
    We will update the firmware ROM on our website.
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• From George at 11/5/14 2:17 AM
  • Dear sir/madame
    
    I have purchased an inew i3000 and the gps is not working at all. Do you have another rom that i can use for the gps to be fixed?
    The installed rom is 06v20_v89_cxq1_hd_ui_20131017
    
    Thank you
  • iNew Mobile:
    Thank you for your mail.
    We will email the ROM to you.
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• From George kalemis at 11/4/14 1:41 AM
  • Dear sir/madame
    
    i have purchased an inew i3000 mobile phone and the gps is not working.
    Please provide me with a rom in which the gps is working.
    
    Thank you
  • iNew Mobile:
    Thank you for your mail.
    Please download Google Maps from Google play Store.
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• From kiko hueso at 11/2/14 2:59 AM
  • Cuanto cuesta la pantalla y el protector de pantalla del Inew 3000, ya puesto en españa y tiempo de espera , ya que se me ha roto. Gracias.
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?our after sale service will contact you soon.
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• From Andre at 9/30/14 9:16 AM
  • Is it possible to buy a flip case in the same order ?
    
    thanks
  • iNew Mobile:
    Thank you for your mail.
    We will send a flip case as a gift for you.
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• From Debbie Mortimer at 9/28/14 2:46 PM
  • Can you tell me when you will put batteries up for this phone on your Website as I need a new battery urgently
    
    Thanks
  • iNew Mobile:
    Thank you for your mail.
    We will release iNew I3000 Battery on our website.
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• From Thanus at 9/21/14 5:51 PM
  • How much of total price including delivery in india inew v3 mobile
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost is 12.4USD shipping to India.
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• From Carlos salinas at 9/14/14 9:25 PM
  • Tengo problemas con el touch en la pantalla de mi teléfono .
    El funciona bien , pero no puedo acceder al sistema por que no funciona el touch , la pantalla no está rota , que me recomienda hacer .???
    
    Cuanto me costaría reemplazarlo por uno nuevo y recibirlo en Nicaragua , puede ser de color negro ??
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
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• From marino fernandez at 9/4/14 5:53 AM
  • want to know if the features put the phone are real, and if the product has warranty...
  • iNew Mobile:
    Thank you for your mail.
    We are iNew Mobile Online Store,all our iNew Mobile Phone come with 12 months warranty.
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• From Angelos at 8/28/14 11:53 PM
  • Hi,i bought this amazing phone 2 months ago but unfortunately my glass screen not the lcd has cracked.Can you send me another one or i need to send the phone to you.
    Thanks in advance
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
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• From Eszter at 7/28/14 3:20 AM
  • Hi, I bought this phone (iNew I3000) but unfortunately I broke the glass screen, everything else works just fine.
    Is there any replacement screen I can buy?How much will it cost?
    Thanks, Eszter
  • iNew Mobile:
    Thank you for your mail.
    Can you take some pictures for us? Can you tell us your order number?
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• From Anastasia at 7/3/14 6:16 AM
  • Hello!
    
    I'm from Greece and I'd like to buy iNew I3000 MTK6589 Quad Core Smart Phone 3G Bluetooth WIFI White, is it possible to buy it with a European phone charger and plug? And do you do gift packaging? How much is shipping?
    
    I want to buy it for my daughter!
    
    Thank you,
    Anastasia
  • iNew Mobile:
    Thank you for your mail.
    We will send the right adapter according your shipping address.
    We will print your package value under 50USDS and the shipping cost is 12.4USD.
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• From Bocko at 6/29/14 11:25 PM
  • Hi there, I am from Serbia. I want to know if I order phone from you, how long it takes to reach phone in Serbia?
    Thank you in advance... Big regards
  • iNew Mobile:
    Thank you for your mail.
    You will got your package in 3 business days by Express.
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• From Darko at 6/12/14 12:41 AM
  • How much to ship to New Zealand, with tracking.
    
    
    
    I can buy one from eBay for $110 with free shipping. Can you do better?
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to New Zealand is 12.4USD,all our package come with tracking number.
    We only provide genuine and brand new iNew Mobile Phone.
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• From alesar at 6/11/14 2:07 AM
  • And, will there be a version equipped with 2gb of RAM?
    
    Thanks!
  • iNew Mobile:
    Thank you for your mail.
    iNew I3000 Mobile Phone fatures RAM 1GB.
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• From JANA at 5/22/14 10:59 PM
  • good morning.
    
    What are the shipping costs for Mexico?
    
    thanks!
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Mexico is 12.4USD.
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• From Supernova at 5/18/14 11:52 PM
  • Can you please email an English manual of iNew I3000?
    
    Thanks in advance.
  • iNew Mobile:
    Thank you for your mail.
    iNew I3000 Mobile Phone come with English Manual,we will release the manual on our website.
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• From Kostyi at 5/12/14 7:05 AM
  • Dear friends has this mobile bluetooth?
    
    Thank you in advance
    
    
  • iNew Mobile:
    Thank you for your mail.
    iNew I3000 Mobile Phone build in Bluetooth.
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• From RONI at 5/1/14 4:46 AM
  • hi. my screen broke and cause to that the phone isn't open. where can i buy a new screen?? thank u
  • iNew Mobile:
    Thank you for your mail.
    Our engineer will contact you soon.
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• From www.banehgsm.com at 4/30/14 11:45 AM
  • thanks
    thes model very good
    site in iran
    
  • iNew Mobile:
    Thank you for your mail.
    Any question please tell us.
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• From Andrea at 4/29/14 8:52 AM
  • Battery: how big is it?
  • iNew Mobile:
    Thank you for your mail.
    iNew I3000 come with 2500mAh battery.
  • Do you find this question helpful?  Yes   No
• From nm at 4/24/14 5:16 AM
  • Hi, I bought this phone (iNew I3000 MTK658) but unfortunately I broke screen (glass), everything else works just fine.
    Is there any replacement screen I can buy?How much will it cost?
    
    Thank you!
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us the Glass Screen or the LCD Screen?
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• From Lawrence at 4/24/14 1:02 AM
  • DOES IT HAS OR NOT IPS SCREEN????????????
  • iNew Mobile:
    Thank you for your mail.
    iNew I3000 Mobile Phone use IPS Screen.
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• From Babis at 4/22/14 1:54 AM
  • Hello, I bought the black iNew I3000 MTK6589 Quad Core HD 5.
    Yesterday i dropped it and broke the lcd touchscreen.
    Is there any replacement screen I can buy?
  • iNew Mobile:
    Thank you for your mail.
    We will release iNew I3000 Screen on our website.
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• From Angel at 4/7/14 10:14 AM
  • Hey! i like this phone but my only concern is if there is an option of moving the applications from the internal card to the external microSD card and run the applications from there. Because if there is not such an option then the amount of applications one can have on the phone is going to be very limited and the internal storage is 4 GB.
    Thanks
  • iNew Mobile:
    Thank you for your mail.
    Of course,you can remove the apps to SD card.
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• From vadikVadik at 3/25/14 10:06 PM
  • I need 3 of the inew v3 . How much will that cost to ship them to Abuja, Nigeria?
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Nigeria is 12.4USD.
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• From francesco at 3/23/14 5:47 AM
  • Goodmorning,
    Do th phone supporto USB otg?
    
    Thank you for the answer
    
    Best regards
    
    Francesco
  • iNew Mobile:
    Thank you for your mail.
    iNew i3000 Phone support OTG function.
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• From Nickolay at 3/19/14 2:27 AM
  • Hi, when this phone will be ship out?
  • iNew Mobile:
    Thank you for your mail.
    We will send your package in one business days.
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• From sakis at 3/19/14 12:07 AM
  • Hello again, in which email i can send you photos about my phone??
    
    Thanks
  • iNew Mobile:
    Thank you for your mail.
    Please send email to our mail ([email protected])
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• From Sakis at 3/18/14 8:26 AM
  • Hello,
    i bought this phone (iNew I3000 white color) but unfortunately i dropped it down and the touch screen outside glass has broken, lcd panel and touch screen works fine.
    Can i order a spare part for the outside glass and if yes how much will it cost (postage included from Greece).
    Also is that possible to find a tutorial about how i can replace it ?
    
    Thank you so much!
  • iNew Mobile:
    Thank you for your mail.
    Can you take some pictures for us?Our engineer will check it for you soon.
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• From Richard poter at 3/18/14 12:34 AM
  • I would like to know the resolution of the video recording.
  • iNew Mobile:
    Thank you for your mail.
    iNew I3000 Phone support 720P Video Recording.
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• From Lekkas George at 3/5/14 7:33 PM
  • Dear sir,
    i use the phone inewi3000 and the lcd is damaged (broken) I cant find spare parts in Greece. Please inform me if i could purchase a spare part of lcd with the protective glass,
    Please INFORM me about the cost and the way of payment.
    
    Best Regards
    
    Lekkas George
    Patras, Greece
    
  • iNew Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From Mato at 3/3/14 10:14 AM
  • Kolko stojí doprava na Slovensko ?
    A na 100% my do dôjde?
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Slovensko is 12.4USD.
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• From Lorenzo at 2/25/14 1:48 PM
  • I would also like to know the price of shipping to Italy,How do I calculate the cost of dogan , thank you.
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Italy is 12.4USD.
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• From David at 2/17/14 7:30 PM
  • Hi
    The touchscreen is not responsive at all,
    How can i reset to factory settings etc.
    Manually? (not using the touchscreen)
  • iNew Mobile:
    Thank you for your mail.
    Please remove the battery and reset the phone.
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• From mabhuthi at 1/20/14 1:32 AM
  • I bought the iNew i3000 .I am experiencing challenges with charging .
    How do i resolve the problem ?
    How do you do software upgrade on the phone?
  • iNew Mobile:
    Thank you for your mail.
    This is the firmware bug,please update the firmware.
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• From anonymous at 1/9/14 4:10 AM
  • I would like to know is it free shipping to Germany und Yemen. and what about the costumes fees in Germany. Because I am new in Germany. And the Yemen costumes is ok. I know what to do with it.
  • iNew Mobile:
    Thank you for your mail.
    We support shipping to Germany and Yemen,we support worldwide shipping.
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• From aymen at 1/8/14 9:37 AM
  • when I find it in algeria
  • iNew Mobile:
    Thank you for your mail.
    We support shipping to Algeria.
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• From Denis at 12/22/13 12:13 PM
  • Russian language in this phone?
  • iNew Mobile:
    Thank you for your mail.
    INEW I3000 Phone pre-installed with Russia Language.
  • Do you find this question helpful?  Yes   No
• From MT at 12/21/13 1:03 AM
  • Is it possible to get Black cases as the lighter colors do not hold up as well for the kids use.
  • iNew Mobile:
    Thank you for your mail.
    Yes,we have INEW I300O Black Cases in stock.
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• From Graham at 12/16/13 7:38 PM
  • Does the I3000 have a spare battery. as I have a i3000 from you with a spare and want another phone
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I3000 Battery on our website.
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• From Joseph Maddox at 12/5/13 2:06 PM
  • Do you do this phone in black. Is there a screen protector and case with phone. Do you get earphones with phone. How much is shipping to UK.
  • iNew Mobile:
    Thank you for your mail.
    INEW I3000 Black Color,please check (http://www.inewmobile.com/inew-i3000-hd-5-inch-quad-core-android-4-2-smart-phone-dual-camera-black.html)
    We will send a screen protector and case as a gift,the shipping cost shipping to UK is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From Bryan Willsher at 11/30/13 4:09 AM
  • Hi Support Team,
    I have dropped my phone and cracked the top part of the screen. The crack covers goes across the corner of the screen and can be seen when looking at the display.
    The touchscreen is still working ok over the whole screen.
    I think it can be fixed by replacing just the top half of the phone moulding.
    Can you recommend where to buy a replacement part for the actual phone moulding, or advise of the cost to return and repair.
    (I realise this is *not* a warranty repair)
    Thank you.
    Bryan
  • iNew Mobile:
    Thank you for your mail.
    Can you take some pictures for us?We will check it for you soon.
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• From Uri at 11/8/13 1:24 AM
  • Hello
    For the i3000
    How can I buy the back cover for 2500 mAh buttery, but WITHOUT the leather.
    I want only back cover.
    with the leather I have a problem to mount the phone on a car stand.
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I3000 Back Cover on our website.
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• From eloy at 10/27/13 12:45 PM
  • Hello. I wonder if all phones support Spanish language. And when you buy one I have to warn that I configured in Spanish and if there is any problem with Spanish customs. thanks
  • iNew Mobile:
    Thank you for your mail.
    INEW I3000 is pre-installed with Spanish Language.
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• From eloy at 10/26/13 3:54 PM
  • Hello.'s In Spanish language? and how much is shipping? open a problem with customs in Spain? thanks
  • iNew Mobile:
    Thank you for your mail.
    We support free shipping,INEW Mobile is pre-installed with Spanish.We will print your package value under 30USD,but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From shubham at 10/24/13 7:25 AM
  • I Got My iNew3000 Form Cousin From Abroad Can I Use It In India .
    And How Should I unlock The Mobile Using As IT Is Not Detecting ANy Type Of SIm Cards ???
    Reply Me Fast
  • iNew Mobile:
    Thank you for your mail.
    iNew I3000 Phone are unlocked Android Smart Phone,support GSM 850/900/1800/1900MHz and WCDMA 850/2100MHz.
  • Do you find this question helpful?  Yes   No

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