iNew I7000 MTK6589 Quad Core Android 4.2 Smart Phone 3G Bluetooth WIFI 16GB

Questions on iNew I7000 MTK6589 Quad Core Android 4.2 Smart Phone 3G Bluetooth WIFI 16GB

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• From nicholas green at 7/17/14 3:36 PM
  • i bought one of these off of ebay and about 4 months after the mic and speaker started to short then all of a sudden there was no power going to it. i tried the extra battery to no avail. it charges for about 5 minutes then nothing is there anywhere this phone could be repaired or is the warranty still good through inewmobile i would like to have the phone repaired
  • iNew Mobile:
    Thank you for your mail.
    Do not worry,all our iNew Mobile Phone come with 12 momths warranty,please contact your reseller.
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• From matt at 5/9/14 7:03 PM
  • I have been patiently waiting on the kitkat update but still havent seen anything and your link to the blog is broken.
  • iNew Mobile:
    Thank you for your mail.
    We will update the firmware on our website.
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• From Arex at 4/30/14 10:39 PM
  • I have cracked my screen, can you sell a screen? And how much it will be cost?
  • iNew Mobile:
    Thank you for your mail.
    Our engineer will contact you soon.
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• From matt at 3/26/14 8:05 AM
  • i see you posted a link to the blog for new firmware but it only has the v3 do we use that for the i7000?
  • iNew Mobile:
    Thank you for your mail.
    We will release on our website (http://www.inewmobile.com/blog/)
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• From gray at 3/8/14 12:22 AM
  • How can i update my inew to the latest firmware.
    I cant phone if i use wifi why?
    
  • iNew Mobile:
    Thank you for your mail.
    Please donwload the firmware here (http://www.inewmobile.com/blog/)
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• From Marcelo at 2/26/14 8:55 AM
  • Hi! I bought an I7000 and it is great. There is a way to update to 4.2.2 android or 4.3? Thanks in advance
  • iNew Mobile:
    Thank you for your mail.
    When we got the latest firmware update,we will release on our website.
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• From Lucas at 1/31/14 3:21 AM
  • Hello,
    
    I need some help. The Flex Cable Ribbon underneath the battery is broken. I need a new one for my i7000. The phone is just 3 month old. Can I purchase such a cable from you. This is my third inew smartphone and I am very satisfied with this great brand. Please help me.
    
    Thanx
  • iNew Mobile:
    Thank you for your mail.
    Our engineer will check it for you soon.
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• From Lucas at 1/29/14 9:28 AM
  • Hello,
    this is my 3rd smartphone from iNew. Now I am using the inew i7000 phone. it is really great, but I need a spare part for it and I can't find it anywhere on the internet. I hope you will help me. In my case, the flex cable ribbon underneath the battery, which connects the mainboard to the charging board is broken! So the speaker and the microphone don't work anymore. This phone is just 3-4 month old. I need this flex cable really bad to make it work again. Would you sell me one or tell me, where I can get it. Because I am a very good customer of yours, I hope you can help me in this case. If you need more information, don't hesitate to contact me.
    
    Thank you very much in advance.
    
    Lucas
  • iNew Mobile:
    Thank you for your mail.
    We will release the accessories on our website.
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• From panos_greece at 1/28/14 1:31 AM
  • hey guys your phone after two weeks of use looks exceptional for the moment.
    i found your firmware update link but i would like to know how to perform it. is there a tool i should use? please help me.
    
    thank you in advance.
  • iNew Mobile:
    Thank you for your mail.
    Please update the firmware here (http://www.inewmobile.com/blog/)
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• From aleixis at 1/17/14 2:23 PM
  • hello my name is alexis and wanted to know if the operating system is upgradeable brings, and as for the warranty, that warranty period has.
  • iNew Mobile:
    Thank you for your mail.
    INEW I7000 pre-installed with Android 4.2 OS and all our inew mobile phone come with 12 months warranty.
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• From Yorams at 1/9/14 2:17 PM
  • I want to buy I new screen for my ine7000
    Where can I buy it to replace the broken one
    Thank you
  • iNew Mobile:
    Thank you for your mail.
    Can you take some pictures for us?We will check it for you soon.
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• From MANUEL at 1/8/14 2:40 AM
  • I need the manual and the program to load the new firmware for my i7000 that I downloaded from their website
    thanks
  • iNew Mobile:
    Thank you for your mail.
    We have release the latest firmware on our website,please update the firmware.
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• From Maxou at 1/2/14 9:05 AM
  • Pouvez vous mettre un lien de téléchargement pour Android 4.4 ?
    
    Merci d'avance ;)
  • iNew Mobile:
    Thank you for your mail.
    When we got the latest fimrware download,we will release on our website.
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• From Mark at 12/26/13 1:04 PM
  • Hello iNew team,.
    first of all, a big compliment for the implementation of the i7000. Both hard- and software is just perfect.
    
    Now read an update on Android 4.2.2 there, but not found how I should perform the update. Unfortunately, I have no "OTA Update" option under settings in my phone.
    
    For download link (http://pan.baidu.com/s/1457Hz)) I have already found in a post below. Is there somewhere a document as I then have to make the update (ADB).
  • iNew Mobile:
    Thank you for your mail.
    Our engineer will contact you soon,any question please tell us.
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• From silure at 12/26/13 3:26 AM
  • The automatic image adjustment does not work, all red / pink. how can I save manual settings?
  • iNew Mobile:
    Thank you for your mail.
    Can you take some pictures for us?We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Dennis at 12/21/13 6:40 AM
  • Hello! I7000 is the best value for money phone in the market.
    Does the bluetooth 4.0 on the phone connect and work with other phones or devices with bluetooth 2.0? Because my phone doesn't, do I have to install the Anroid 4.2.2 firmware to repare? Thank you for your answer.
  • iNew Mobile:
    Thank you for your mail.
    We will release the latest INEW I7000 Firmware on our website.
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• From Diana at 12/18/13 10:37 AM
  • How can i make screenshots?
  • iNew Mobile:
    Thank you for your mail.
    Please hold the power and vlume - button at the same time.
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• From Theodore at 12/12/13 1:13 AM
  • Thank you for your answer to previous question 11/4/13. Yesterday I sent another question and I need an answer, prferably in private, to my above email please.
    The problem is that I connect the ear bluetooth to the phone and I try to make a call or receive a call. As soon as the ringer of the phone I'm calling (or my phone respectively) rings, the connection is terminated-disconnected. Can I cure it in some way? I think of two solutions:
    1. Maybe the settings for bluetooth connection are not correct. What would be the right ones?
    2. I need to update the software (firmware?). How can I do it?
    Maybe I'm wrong. I would apreciate for your expert answer. Thank you.
  • iNew Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From Jack at 12/10/13 8:47 AM
  • Is there a stronger battery of 1700mAh???
  • iNew Mobile:
    Thank you for your mail.
    INEW I7000 Package contain 1700mAh battery.
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• From Dean at 12/10/13 8:46 AM
  • Hi,
    
  • iNew Mobile:
    Any question please tell us.
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• From Theodore at 12/10/13 6:19 AM
  • I bought an I7000 last month and it is an excellent phone. But I have a problem. I connected it to my PC with bluetooth and I transferred data to and from okay. Then I connected it to an ear bleutooth device and when I answer a call or another phone answers a call of mine, the connection disconnects instantly and I cannot make the call. This happens with various ear bluetooth devices. Technicians here told me that it's a matter of software, which needs to be updated. Is it correct? and in case it is, how can I have the software updated? As you know, there isn't any iNew representative here in Greece.
  • iNew Mobile:
    Thank you for your mail.
    Our engineer will check it for you,maybe you need update the firmware.
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• From Pixel at 12/10/13 5:21 AM
  • The link for the download isnt' working. Could you please upload it in another location?
  • iNew Mobile:
    Thank you for your mail.
    Please try,we have update the latest firmware download.
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• From angel at 12/6/13 7:53 PM
  • Como podria conseguir una pantalla lcd para mi inew m2. Se me cayó al suelo y se me rompio..... Necesito cambiarla.
    Muchas gracias
  • iNew Mobile:
    Thank you for your mail.
    Can you take some picures on our website,our engineer will check it for you soon.
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• From Tobi at 12/5/13 8:50 AM
  • Hello
    
    1. The phon is great!
    
    2. How can i make an update with my i7000? I dont find the OTA update in my phon. In my other Android phon i found it in seting> obout phon. but not in my i7000. I want update Tod Android 4.2.2
    
    Thx for you help
  • iNew Mobile:
    Thank you for your mail.
    Please download the firmware here (http://pan.baidu.com/s/1457Hz)
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• From Dean at 12/3/13 12:15 PM
  • Hello!
    
    The phone is very great. Interested in me, or there is a battery that is stronger than 1700mAh, which is located in this phone originally?
    
    Thanks for the reply.
  • iNew Mobile:
    Thank you for your mail.
    INEW I7000 Mobile Phone come with 1700mAh battery.
  • Do you find this question helpful?  Yes   No
• From Juan at 11/28/13 3:10 PM
  • I am having problems with the phone. It frequently gets off and needs switching -on again. Then a message appears saying SIM card has changed and needing to connect it again but I have not change the SIM card. What is the problem ? My SIM card is normal size. Do I need a micro SIM card as well or to replace it ? The SIM card works well in other mobile devices. Thank you.
  • iNew Mobile:
    Thank you for your mail.
    Please choose Setting==>>Reset your Phone.
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• From Vyacheslav Kuspaev at 11/10/13 6:32 AM
  • Hello phone bought 6 months ago, proximity sensor does not work. How to update the firmware on this phone??
  • iNew Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Luis Miguel Silveira at 11/8/13 1:57 AM
  • Hello. Im from Portugal, do you ship here and what is the cost and time to guet to my home.
    Thanks
  • iNew Mobile:
    Thank you for your mail.
    We support shipping to Portugal and the shipping cost is 12.4USD.
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• From Vero at 11/5/13 8:32 AM
  • Hola, me gustaría comprar el móvil pero me gustaría saber si tiene algún tipo de garantía. Gracias
  • iNew Mobile:
    Thank you for your mail.
    We will have fully test before we send,all our INEW Mobile come with 12 months warranty.
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• From Theodore at 11/5/13 5:55 AM
  • Thank you for your reply to my question of 11/4/13 10:05 AM, but unfortunately it was not enough. When I connect my (excellent) I7000 16 GB to the windows 7 PC, it is asking for a driver to install. Without it, it does not recognize it as USB storage. Could you please send me the driver? Please note that in the internet I find drivers for widely known brands, but not for iNew.
  • iNew Mobile:
    Thank you for your mail.
    We will release the guide on our website.
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• From Theodore at 11/4/13 10:56 AM
  • With my new I7000 it's the first time I use Android technology. Are there any detailed use directions for it? The booklet submitted with the phone is not enough for me.
  • iNew Mobile:
    Thank you for your mail.
    We will release the guide on our website.
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• From Theodore at 11/4/13 10:11 AM
  • Completion of my previous question: how can I connect I7000 to computer with Windows 7, with the USB cable of the charger ?
  • iNew Mobile:
    Thank you for your mail.
    Please choose Setting==>>Develper==>>USB,please choose it.
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• From Theodore at 11/4/13 10:05 AM
  • How can I connect my I7000 to my computer with Windows 7 ?
  • iNew Mobile:
    Thank you for your mail.
    Please connect your phone as USB storage.
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• From Natalie at 11/2/13 8:36 PM
  • I noticed on your website that the i7000 is suppose to come with Android 4.2.2. But mine says it's running 4.2.1?
    
    How am I suppose to update this phone to get the latest version of Android? and will there be English instructions?
  • iNew Mobile:
    Thank you for your mail.
    Please choose Setting==>>Connect WIFI and choose OTA Update.
  • Do you find this question helpful?  Yes   No
• From Eric at 10/26/13 9:46 PM
  • Hi I need a Black I7000 with 16gb shipped to Australia perth,can i order one.
    
    
  • iNew Mobile:
    Thank you for your mail.
    Yes,we have INEW I7000 Black version in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Vyacheslav Kuspaev at 10/12/13 5:00 AM
  • Hello! When I get the new firmware on INEW I7000
  • iNew Mobile:
    Thank you for your mail.
    We have release the latest firmware on our website,please download here (http://pan.baidu.com/share/link?shareid=456138568&uk;=2486368565)
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• From Natalie at 10/10/13 5:43 PM
  • Is the new firmware available for the i7000? If so.... how do you do the update? Is it over the air or do you have to hook your phone up to the computer? Will there be English instructions?
  • iNew Mobile:
    Thank you for your mail.
    We will releae INEW I7000 Firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Anthony at 10/9/13 10:25 AM
  • Bonjour,
    
    Je viens de recevoir le téléphone i7000, la version est bien 4.2.1 mais elle ne correspond pas à l'image que l'on voit sur le site internet.
    Comment faire pour avoir la même version d'image Androïde que sur le site?
    
    Cordialement.
    
    
  • iNew Mobile:
    Thank you for your mail.
    INEW I7000 Phone come with Android 4.2.2 Firmware.
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• From John at 10/9/13 8:35 AM
  • If i want to pay in euro you will convert euro to dollars for example 209.90 dollars will be 155.35 euro ?
  • iNew Mobile:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local customs.
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• From dave at 10/7/13 6:15 AM
  • Hello Where can I purchase a case for the i7000 ?
  • iNew Mobile:
    Thank you for your mail.
    We will release iNew I7000 case on our website.
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• From joao carlos rocha at 9/29/13 3:56 PM
  • ola boa noite gostaria de saber quanto fica o envio para o brasil cep 16800-000 e se o carregador é tambem bivolt 110v e mais uma coisa nao vi em quantas parcelas da pra fazer no catão. eu achei esse cel top de mais coloca os samsung e ouras marcas no bolso.
    Desde ja agradeço .
  • iNew Mobile:
    Thank you for your mail.
    INEW Mobile support 110V-240V Worldwide using.
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• From George at 9/26/13 7:13 PM
  • can you get a bigger battery for the i7000 existing only last a short time may require a 2600mah battery
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I7000 extended battery on our website.
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• From Anna at 9/24/13 8:34 PM
  • Hi, i want to know if this phone admit 3g of 850 y 1900 mhz??? thanks!
  • iNew Mobile:
    Thank you for your mail.
    INEW I7000 Mobile Phone support 850/2100MHz.
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• From Amy Tomlinson at 9/23/13 7:27 PM
  • If I order this phone will a US plug/charger be sent with it? or do I have to order that seperately?
    
    How do I indicate that I am from Canada when I'm ordering so that I can get the correct charger?
  • iNew Mobile:
    Thank you for your mail.
    We will send the right adapter according your shipping address,we support shipping to Canada and you will got your package in 3-5 business days.
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• From Roger at 9/20/13 7:06 AM
  • Can you please send me the model brochures and the prices. What would you require if I want to represent you in my country (Ghana) as a sole agent? We have few competitive products around like Tecno and HTC . Tecno has become popular now buthe importers have sole rights to import to my country and have set up a very good customer base with back up support and retailers all over the country. Formerly there was nil tax on handsets now there is a 20% tax on each handset. Can I get the information and we take it up from there Thank you.
  • iNew Mobile:
    Thank you for your mail.
    Our sale service will contact you soon.
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• From michele at 9/18/13 7:22 AM
  • the price of shipping is included in the normal price?
  • iNew Mobile:
    Thank you for your mail.
    We support Free shipping.
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• From michele at 9/17/13 7:37 AM
  • you can pay in Euro?
  • iNew Mobile:
    Thank you for your mail.
    Yes,you can pay in Euro.
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• From michele at 9/15/13 5:06 AM
  • what is the cost of shipping in Italy?
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Italy is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From michele at 9/15/13 5:04 AM
  • how do you choose the color?
  • iNew Mobile:
    Thank you for your mail.
    This is INEW I7000 White version.
    For Black Version,please check (http://www.inewmobile.com/inew-i7000-5-0-inch-hd-screen-quad-core-android-mobile-phone-bluetooth-gps-black.html)
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• From fabrizio at 9/14/13 8:27 AM
  • how do you choose the color?
  • iNew Mobile:
    Thank you for your mail.
    INEW I7000 Phone have white and black verison,this is white version.
    For INEW I7000 Black,please check (http://www.inewmobile.com/inew-i7000-5-0-inch-hd-screen-quad-core-android-mobile-phone-bluetooth-gps-black.html)
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